Shipping Locations

The company ships its products across India, and the shipping will be initiated as soon as the payment is received.

Shipping Charges

The shipping charges will be calculated based on the weight and dimensions of the product, as well as the destination of the shipment. The shipping charges will be mentioned on the checkout page before the customer confirms the order.

Delivery Time

The delivery time may vary depending on the location of the customer. The company will use the services of a third-party logistics provider to deliver the product. The estimated delivery time will be mentioned on the checkout page before the customer confirms the order. The company will not be responsible for any delay in delivery due to factors beyond its control. Order Is Delivered Within 5-7 Working Days.

Shipping Confirmation

The company will send a shipping confirmation email to the customer once the product is shipped. The email will contain the details of the shipment and a tracking number, which can be used to track the shipment.

Delivery Attempts

The logistics provider will attempt to deliver the product to the address specified by the customer. In case the customer is not available to receive the shipment, the logistics provider will make two more attempts to deliver the product. If the product is still not delivered after three attempts, it will be returned to the company.

Undeliverable Packages

In case the logistics provider is unable to deliver the product due to an incorrect address, unavailability of the customer, or any other reason, the product will be returned to the company. The customer will be notified of the undeliverable package, and the company will initiate a refund process after deducting the shipping charges and any other applicable charges.

Shipping Damage

In case the product is damaged during shipping, the customer must inform the company through email or phone within 24 hours of receiving the product. The customer must also provide photographic evidence of the damage. The company will initiate a return process and send a replacement product to the customer at no additional cost.

Shipping Holidays

The company will not be shipping any products on national holidays and weekends. The shipping will resume on the next working day.

Contact Information

Contact Information: If the customer has any questions or concerns regarding the shipping policy, the customer can contact the company through email or phone. The contact details are mentioned below:

Phone: +91- 9007332732/ +91-9007332713
Email: customercare@bebonnie.in